AMT Datasouth Fastmark M4 Series Manual de servicio descargar pdf (Pagina 11)

M7 SERIES

Thermal Printer Service Manua

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41

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UP: Fwd.

DOWN: Rev.

MENU: Exit

* Cutter jam.

* There is no cutter installed on the

printer.

* Cutter PCB is damaged.

* If the cutter module is installed, press the UP or

DOWN key to rotate the cutter knife back to the

start position.

* Remove the label.

* Make sure the thickness of label is less

than .008” (for regular cutter) or .013” (for heavy

duty cutter).

* Replace a cutter PCB.

Not Printing

* Cable is not well connected to serial or

USB interface or parallel port.

* The serial port cable pin configuration is

not pin to pin connected.

* Re-connect cable to interface.

* If using serial cable,

- Reconnect the cable.

- Check the baud rate setting. The default baud

rate setting of printer is 9600,n,8,1.

* If using the Ethernet cable,

- Check if the Ethernet RJ-45 connector green

LED is lit on..

- Check if the Ethernet RJ-45 connector amber

LED is blinking.

- Check if the printer receives the IP address

when using DHCP mode.

- Check if the IP address is correct when using

the static IP address.

- Wait a few seconds, let the printer receive the

communication with the server then check the

IP address setting again.

* Chang a new cable.

* Ribbon and media are not compatible.

* Verify the ribbon-inked side.

* Reload the ribbon again.

* Clean the printhead.

* The print density setting is incorrect.

* The printhead harness is partially connected.

Turn off the printer and reconnect the cable

connector.

* Check if the stepping motor cable is terminated

properly and inserted into the correct connector.

* Check your program if there is a command

PRINT at the end of the file, and CRLF at the end

of each command line.

Memory full

( FLASH / DRAM )

* The space of FLASH/DRAM is full.

* Delete unused files in the FLASH/DRAM.

* The max. numbers of file of DRAM is 50 files.

* The max. user addressable memory space of

DRAM is 256 KB

* The max. numbers of file of FLASH is 256 files.

* The max. user addressable memory space of

FLASH is 2560 KB for M7 and 6656KB for M7

PLUS.

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